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Customer Support and Track Support

 

Magnetic Strip for Tracks

The team can provide replacement magnetic strips in 1 metre lengths to clubs and tracks to repair damaged or missing strips. These are needed to support your customers using timing devices that are triggered using the magnetic pick-ups.

For tracks / clubs who have resurfaced and needs new strips installing we can provide a complete install service. Costs is down to the number of strips / sectors needed / width of track and track location.

Price is on Application. email rob.willshire@rgracing.co.uk

 

Customer Support

We offer installation support to all our customers who purchase Alfano products from our web site, via track sales or from us over the phone.

We can assist installation over the phone or if we are at the track we will help install and set up the equipment up to get you up and running. We will help with connection to a Bluetooth tablet or phone. If you need help with a laptop we can provide a link to OCD.

The Alfano product range comes with a 2 year limited warranty. Its does not cover devices broken in accidents and if misused / abused.

Any item that that needs replacing under warranty will be done either one for one basis at the track or sent off to the factory for repair.

 

Race / Test Days - Weekend Support

The team offer race / test day / weekends support to users of Alfano products (Alfano 6, ADSGPS and Tyrecontrol V2).

We provide data analyst and coaching services. From Bambino Karts, Cadets to Senior Class drivers using the Alfano units. We do not share any of the data with other drivers or teams unless given in writing.

If you need more information and costs then email rob.willshire@rgracing.co.uk

 

 

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